Refund policy

Adi Pure Herbs

Last updated: 16.02.2026

At Adi Pure Herbs, we are committed to delivering high-quality, 100% natural herbal products. Please read our return and refund policy carefully.

1️⃣ Returns

Due to the nature of our products (herbal powders), we do not accept returns once the product is delivered and opened.

However, returns may be accepted only in the following cases:

• Wrong product delivered
• Damaged product received
• Product leakage during transit

You must contact us within 48 hours of delivery with clear photos and an unboxing video as proof.

Once your issue is verified:

• A replacement product will be sent OR
• A full refund will be processed to your original payment method within 5–7 working days.

For Cash on Delivery (COD) orders, refund will be processed via bank transfer or UPI.

• Opened products
• Used products
• Orders placed incorrectly by customer

Orders can be cancelled within 12 hours of placing the order.
Once shipped, orders cannot be cancelled.

For any return or refund request, please contact:

📧 support@adipureherbs.com
📞 +91-6295075169